FAQS
Frequently Asked Questions
Questions & Answers
Yes! Honey has slightly different tastes from one package to another, we do not put these, our gentle bees collect nectar from flowering plants according to their type, so the plants will affect the taste approximately, the bee can visit more than 600 flowers per day.
Yes, we ship worldwide
Yes, every order has its own unique tracking number and we will inform you of your tracking number once your order has been shipped. You can always track your order using the order ID or tracking code provided.
We offer free returns on all defective items. Contact us immediately if the items you purchased are defective upon receipt and we will contact you to arrange a return or exchange. If there are obvious signs of damage on your package, take photos with the courier before signing for the item, indicating the details of the bag.
Uhoney collects honey from our farms all over Turkey which helps to produce different types and tastes of high quality honey.
It takes one business day in normal situations, we send your order on the day you placed the order but we have to say that it may take more time (up to three days) due to holidays or stock issues.
We take shipping very seriously and want to ensure that your valuable goods arrive safely and in a timely manner. And the shipping fee depends on the weight of your orders and the distance of your country. Your shipping fee is calculated automatically when you complete your order on the checkout page.
To obtain the agency of our products, you must fulfill the condition of requesting a limited quantity from you and distributing it in the shortest period of time in the requested country, and that the initial quantity is not less than one ton, and then you can obtain an agency for our products. For more information, you can contact us.